We urgently require a number of Fault Management Engineers for the following role:
Location: Saudi Arabia
Start Date: ASAP
End Date: End of April 2011
Role: Fault Management Engineers
Job Description: See Below
If this is of interest, please provide ALL THE FOLLOWING INFORMATION:
Updated CV in MS Word Format
Earliest Availability Date
ALL INCLUSIVE RATES in US$/Month. ALL INCLUSIVE means ALL COSTS WITHOUT EXCEPTION are covered by YOURSELF, including Flights/Accomodation/Transport/Visa/SIM Card/Etc
Confirmation you are NOT currently working for Nokia Siemens Networks
Confirmation you have not yet applied for this role through another Agency
Confirmation you are happy to be represented by Tangent International Exclusively
Fault Management takes end-to-end responsibility for corrective maintenance of Network problems ensuring trouble tickets are actively managed until resolution to SLA & OLA requirements:
• Alarm Monitoring, Fault Localization/Correction/Verification*
• Corrective Maintenance (centralized routines)*
• Liaises with Customer Care organisations regarding Network outages
• Liaises with subcontractors and 3rd parties to resolve faults
• Liaises with other service providers regarding network outages
• Supports end-end support, coordination and control of assigned Trouble Tickets
• Supports Major service outage investigations and follow up
• Ensures planned outages are carried out/rolled back in maintenance window
• Ensures Operator Customer Care is fully updated for service affecting outages
• Work Order Control (possible execution too) outside normal working hours
Please Send your cv to lauren.collins@tanint.com
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